use of time

Dealing with Difficult People

By: Tom Cramer
  In an earlier discussion, we touched on the fact that, as a CEO, you will be faced with many tests of your leadership skills. One of those is Understanding the Challenges of Difficult People. Unfortunately, grasping the reality of difficult people being a fact of life is only the first part of that test. Choosing Your Course of Action Once you have objectively identified and evaluated the existence of a difficult individual in your business ecosystem, you face an additional assessment. It is generally …

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