metrics
By Tom Cramer
One of the realities of running a small to mid-sized enterprise is learning that one of your primary challenges is learning to respond to change. It is the nature of experience that our outlooks are shaped by those changes and how we react to them. We quickly learn that the current “crisis” is not an interruption of normal that will be resolved and go back to the way things were. Rather, gaining the skills of managing and thriving through successive crises is what often separates successful ventures from failures …
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